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Namit Sawhney – Driving for uber

Namit Sawhney received his MS  Dual Degree in  Exact Humanities (EH). His research work was supervised by Dr. Nimmi Rangaswamy. Here’s a summary of his research work on Driving for uber – A context driven study of work disruptions and formalisation among uber drivers in India:

Uber drivers in India are witnessing a slow emergence of everyday work formalization predominantly through their engagement with the Uber platform. If a vast segment of the informal employment sector in a country resembles gig work, can companies like Uber bring organizational ability and wage regularity to employment? Despite Uber’s economic model being challenged on several labor fronts in scholarship from the global North, we argue that
everyday interactions with the Uber platform are ushering organized work practices and improved financial stability for drivers who formerly hailed from the informal employment sector in India. The everyday driving for Uber is filtered through a conceptual and practical work model drivers gain with due experience of Uber’s platform features. Our study uncovers the relationship between the controlling demands of the Uber platform and ensuing driver work
adaptations.
Drawn from a two-year study of 156 Uber drivers, in the metropolis of Mumbai, Chennai, Delhi, and Hyderabad, the thesis examines platform-driver interactions, outcomes for every day, and resulting structural shifts in employment for the Uber driver in the face of challenges in the Indian market. Our main argument focuses on Uber’s ride-hailing platform bringing a certain degree of formalization to a driver’s everyday work. We present our findings from a qualitative investigation of Uber ride-hailing services impacting drivers to 1. optimize earnings 2. link work effort to wages 3. converge towards platform compliance. We posit engaged and persistent interactions with the Uber platform bring structure and formality to the profession of driving for Indian Uber drivers. Finally, our study aims to balance an all-encompassing critique of platform-driven economy, mainly arising from scholarship in the global North, with a social and contextually driven study of Indian Uber drivers and their approaches to ride-hailing service
work. The thesis primarily offers an emic view of driver participation and engagement with the Uber platform, their everyday work structures, and employment conditions.