Tanmay Joshi received his MS-Dual Degree in Exact Humanities (EH). His  research work was supervised by Dr. Nimmi Rangaswamy and thesis reviewed by Prof Ramesh Loganathan.

Here’s a summary of Tanmay’s M.S thesis, Re-envisioning Quality Testing Methods and Reskilling Workforce: A Socio-Technical Study of Automation Techniques in the Indian IT Industry as explained by him:  

The Indian IT industry is being continuously disrupted by rapidly improving automation technologies that tend towards replacing repetitive IT support work and back-office tasks previously driven by human actors. This increase in efficient automation-based technologies leverages software to carry out back-office tasks almost independently of humans – where foreign organizations originally invested in. The trend of automating manual work practices in the industry has generated extreme debates over their projected influence on hiring patterns, employment strategies, job profiles, work practices, and the overall economy. Using a socio-technical framework, the thesis aimed at investigating the manifold consequences arising out of introducing automation techniques in the software Quality Testing segment of the Indian IT industry. Ethnographic methods were employed for the collection of qualitative research data, to identify key socio-economic factors influencing the decision to automate a testing environment. The resulting discourse has been viewed through an Information and Communications Technology for Development (ICTD) lens, by primarily analyzing first-person responses of Quality Testers injecting value into the testing job profile and colligating these discourses with existing QT practices.

Subsequently, the significance of designing improved QT work practices in combination with relevant skill-training strategies has been detailed, to enable IT professionals to exploit their implicit knowledge, business process knowledge, critical thinking, and computing skills while collaborating with automated QT procedures.